Sussex County is requesting proposals to provide comprehensive ambulance billing, collections, and payment processing services for Basic Life Support (BLS) ambulance operations. The services include:

• Preparing and submitting claims to Medicare, Medicaid, private insurers, and self-pay patients
• Managing all collections and payment processing
• Providing detailed monthly financial reports and deposit summaries
• Assisting with patient inquiries
• Maintaining full compliance with all federal, state, and local applicable laws to include HIPAA and Centers for Medicare & Medicaid Services (CMS) regulations and guidance related to Medicare and Medicaid billing
• Downloading all billable transport/treatment records from the electronic patient care reporting system