Text-to-911

Call 911 if you can, text 911 if you can't

Sussex County is proud to partner with the State of Delaware and the nation’s top telecommunications carriers in making ‘Text-to-911’ available to mobile phone users. Announced in March 2018, the new feature allows wireless callers anywhere within Sussex County and the rest of Delaware to send texts to 9-1-1 dispatchers in the event of an emergency. With just a few taps, callers who are cannot talk – whether because of an impairment, or because of the situation – can summon police, fire or medical services with a simple text.

Dialing 9-1-1 is still the best way to call for help. Citizens should only text if calling 9-1-1 is not possible. Simply text ‘9-1-1’ in the ‘To’ field on your mobile phone and then type a short message.

To learn more about ‘Text-to-911’ in Delaware, read our Text-to-911 Fact Sheet. View the news release announcing Delaware’s new ‘Text-to-911’ program.

Remember: In Delaware, call 911 if you can. Text 911 if you can’t!